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Terms of Service

Last updated: December 1, 2024

1. Acceptance of Terms

By accessing and using SaaS Platform ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. These terms apply to all users of the Service, including service providers and customers.

2. Description of Service

SaaS Platform is an online platform that enables organizations to manage their operations, teams, and users. The Service allows organizations to configure their workspace, manage team members, and communicate with users. Users can access organization resources and manage their accounts.

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

4. Provider Obligations

The club is responsible for the accuracy of the data it enters, for the lawful basis on which it processes personal data of its members, players and guardians, and for managing the accounts it grants access to. The club must obtain any consent required for the minors whose data it records, and must notify the operator promptly if an account is compromised or a member's access should be withdrawn.

5. Customer Obligations

Users of the platform agree to:

  • Provide accurate contact information
  • Use the platform responsibly
  • Respect organization policies
  • Pay for services as agreed
  • Treat other users with respect

6. Payments and Fees

Access to this installation is provided under a written service agreement between the club and the operator. Fees, billing frequency, payment terms and applicable taxes are those set out in that agreement. No payment is collected through this website, and the service does not process card payments or store payment credentials. Invoices are issued directly by the operator and settled by the means agreed with the club.

7. Cancellation Policy

Either party may terminate in accordance with the notice provisions of the written service agreement. There is no self-service cancellation through this website, because there is no self-service subscription. On termination the club's access is disabled while its data is retained for the period stated in the agreement, during which the club may request a full export. No automatic refunds arise from this website; any refund is governed by the agreement.

8. Limitation of Liability

SaaS Platform provides the platform "as is" and makes no warranties regarding the quality of services provided by organizations. We are not liable for any damages arising from the use of the Service or from interactions between organizations and users.

9. Termination

The operator may disable a club's access where the service agreement is terminated or expires, where fees remain unpaid after the notice period stated in the agreement, or where continued use would breach these terms or applicable law. Except in cases of serious misuse, the operator will give advance written notice and a reasonable opportunity to remedy. Disabling access does not delete the club's data; deletion follows the retention terms of the agreement and any applicable data protection law.

10. Changes to Terms

We may update these Terms of Service from time to time. We will notify users of any material changes by posting the new terms on the Service. Your continued use of the Service after changes constitutes acceptance of the new terms.

11. Contact Us

Questions about these terms, about your club's access, or about the data held on your behalf should be directed to the operator using the contact details in your service agreement. Requests concerning personal data are handled in accordance with the Privacy Policy and applicable data protection law.